Privacy Policy

1. Who we are

Monetrix Africa Consultants Limited ("Monetrix", "we", "us") is an investment advisory and transaction risk consultancy with its office at Rainbow Towers, Muthithi Road, Westlands, Nairobi, P.O. Box 25788-00100, Kenya. We process personal data in accordance with the Kenya Data Protection Act, 2019 and, where applicable, other data protection laws relevant to our clients.

2. Data we collect

We may collect:

• Contact details you provide through our contact form, such as your name, email address, company and the content of your message.
• Information provided during a professional engagement, under the specific terms of reference for that engagement.
• Basic technical information generated by your visit, such as pages viewed, used to keep the website secure and functioning.

3. How we use personal data

We use personal data to:

• Respond to enquiries and provide the services you request.
• Perform client acceptance, Know Your Customer and conflict-of-interest checks required by our professional safeguards.
• Comply with legal and regulatory obligations, including anti-money laundering and sanctions screening requirements.
• Maintain the security and performance of this website.

4. Confidentiality and disclosure

We do not sell personal data. Information is shared only with members of the engagement team, with professional advisers involved in your matter under confidentiality obligations, or where disclosure is required by law. Engagement information is protected by our confidentiality procedures and secure document-management systems.

5. Data retention

We retain personal data only for as long as necessary for the purposes described above, including any period required by law, professional standards or the documentation requirements of a completed engagement, after which it is securely deleted or anonymised.

6. Your rights

Subject to applicable law, you have the right to request access to, correction of or deletion of your personal data, to object to or restrict certain processing, and to lodge a complaint with the Office of the Data Protection Commissioner of Kenya. To exercise any of these rights, contact us using the details below.

7. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction, consistent with the sensitivity of the information we handle in investment transactions.

8. Changes to this policy

We may update this policy from time to time. The version published on this page applies from the date it is posted.

9. Contact

Privacy questions and requests may be directed to [email protected] or 0116 166 665.